Support
Frequently Asked Questions
Everything you need to know about Plurgo—plans, workflow, and how we help South African businesses stop losing time on paperwork.
Getting Started
What is Plurgo?
Plurgo is a South African-built platform for creating professional quotes and invoices in minutes. Independent professionals, trades, and small teams use it to automate paperwork, accept payments faster, and stay on brand.
Who is Plurgo for?
We serve South African businesses like plumbers, architects, caterers, designers, agencies, and contractors who want to look polished without spending hours in spreadsheets.
Do I need design skills?
No. Pick a template, drop in your logo, and customize accent colors and typography. Every quote or invoice looks consistently on brand.
Features & Workflow
How fast can I send quotes or invoices?
Most customers create and send a professional document in under two minutes. Line items, taxes, and totals calculate automatically.
Can I automate recurring invoices?
Yes. Set up recurring clients once and Plurgo handles the rest—monthly, quarterly, or custom schedules with automatic reminders.
Do you support payment reminders?
Plurgo sends polite, branded reminders so you stop chasing clients. You choose when reminders go out.
Plans & Pricing
Is there a free plan?
Yes, the Complimentary plan includes 3 quotes, 3 invoices, and 3 recurring invoices per month so you can experience the workflow.
What’s the difference between Solo, Team, and Enterprise?
Solo unlocks 200 docs per month with custom branding. Team adds unlimited documents, multiple users, and priority support. Enterprise introduces advanced reporting, multi-organization support, and dedicated assistance.
Can I cancel anytime?
Absolutely. There are no long-term contracts. Upgrade, downgrade, or cancel directly from your dashboard.
Security & Support
Where is my data stored?
We host in secure data centers with automated backups. Database connections are encrypted, and API access is authenticated with tokens.
Do you offer support?
Email support is available on every paid plan. Team and Enterprise tiers include priority routing and phone support for critical issues.
What if I need custom templates?
Our template library covers most industries, but Enterprise customers can request bespoke layouts. We also support exporting data to PDF or CSV if you work with external designers.