Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Plurgo’s websites, dashboard, APIs, and related services (“Services”). By creating an account or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you confirm that you have authority to bind that organization to the agreement.

You must be at least 18 years old and legally able to enter into contracts. You are responsible for maintaining accurate account information, safeguarding credentials, and ensuring only authorized team members access your workspace.

Plurgo reserves the right to suspend or terminate accounts for violation of these Terms, non-payment, or suspected fraudulent activity.

We provide tools for creating quotes, invoices, recurring billing schedules, and related workflows. Specific plan features (document limits, users, support levels) are described on our pricing page.

Subscriptions automatically renew at the end of each billing period unless canceled prior to renewal. Fees are non-refundable except where required by law. Upgrades take effect immediately; downgrades apply at the next billing cycle.

You agree not to misuse the Services, including attempting to access systems without authorization, reverse engineering code, interfering with other users, or transmitting unlawful or harmful content.

You are responsible for the accuracy of documents you create and for complying with tax, invoicing, and consumer protection laws applicable to your business.

Plurgo owns all intellectual property in the Services, including software, branding, and template designs. We grant you a non-exclusive, non-transferable license to use the Services for your internal business purposes.

You retain ownership of content you upload (logos, client data, line items) but grant Plurgo a license to host and process that content solely to deliver the Services.

Both parties agree to keep confidential information received from the other party secure and to use it only for fulfilling obligations under these Terms. This includes client lists, pricing, product plans, and technical documentation.

Our handling of personal information is explained in the Privacy Policy. By using the Services, you also agree to that policy.

The Services are provided “as is”. We strive for high availability and accuracy but do not guarantee uninterrupted service or error-free outputs. Plurgo disclaims all warranties, express or implied, to the maximum extent permitted by law.

To the fullest extent permitted, Plurgo’s total liability arising out of or relating to these Terms is limited to the fees you paid during the six months preceding the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or data.

You may cancel your subscription at any time from the billing dashboard. Upon termination, you remain responsible for outstanding fees and should export documents before access ends. Plurgo may terminate access for breach, harmful conduct, or legal compliance reasons.

We may update these Terms to reflect new features or legal requirements. Changes will be posted with an updated effective date. Continued use after changes take effect constitutes acceptance.

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be resolved in South African courts, subject to mandatory consumer protection laws.

If you have questions about these Terms, submit a request through our contact page or reach us via the in-product support center.